together,we’vegot this

WHAT WE DO

Dedicated support for your patients and your practice

PTC Cares™ is a personalized resource that works to help patients get started on treatment, continue treatment uninterrupted, and be supported throughout their treatment journey. We’re here to help with:

• Benefits investigation and prior authorization support >
• Financial assistance information and support >
• Specialty pharmacy coordination and refill reminders >
• Connecting families with community resources, including Peer Navigators >
• Continuous support—as a dedicated single point of contact, we’ll be here to help when you need us

Starting treatment and activating PTC Cares

REMEMBER: It’s important to ensure that both pages are fully completed and that both the prescriber and the patient or caregiver sign the form before it is submitted.

case managers

Personal attention. Personalized support.

With PTC Cares, your Case Manager will serve as your primary communication hub, connecting your office, your patient, and the patient’s payer and specialty pharmacy throughout treatment. As a dedicated single point of contact, Case Managers can help make sure that your patients and your practice are well-informed and personally supported.

insurance navigation

Here to help transform insurance challenges into insurance successes

Navigating insurance can be difficult, but with PTC Cares, you’ll get the benefit of our expertise and experience. Your Case Manager will be there to help support your office and advocate for your patient at every step.

At the start of treatment, we will:

• Call the family to verify their information and explain next steps
• Conduct a thorough investigation of insurance benefits
• Walk families through the details of their coverage
• Go over any out-of-pocket costs and potential sources of financial support

Throughout the treatment journey, we will:

• Help with open enrollment periods and other insurance changes to help make sure access isn’t interrupted
• Troubleshoot potential issues (such as missing information) to help stop problems before they start
• Always be available to answer any questions

FINANCIAL ASSISTANCE

Always working to support treatment access

Insurance benefits differ widely, and out-of-pocket costs are often variable. We’ll explore every possible option to help keep affordability issues from blocking your consented patients’ access to the treatment you prescribe. PTC Therapeutics offers several programs to help meet eligible families’ needs, depending on individual circumstances:

If a family needs additional financial support, we’ll help them connect with other charitable patient foundations that may be able to help.

*Low to no out-of-pocket costs for most patients who qualify.
^†Not valid for prescriptions eligible to be reimbursed, in whole or in part, by Medicaid or Medicare (including Medicare Part D), or where prohibited by law.

specialty pharmacy

Getting medication where it needs to be, when it needs to be there

For many families, working with a specialty pharmacy may be a new experience. We’ll be there to guide patients and their families through the specialty pharmacy process at every step, from the first prescription through every refill.

Support beyond treatment

Connecting your patients with additional resources

Our commitment to helping families who live with Duchenne extends far beyond treatment. By working with our PTC Therapeutics Patient Engagement partners and other groups in the Duchenne community, PTC Cares Case Managers can help families connect with additional support.